Managed services
(Nearly everything) as a service – planned and delivered by Hanobox.
Not every company needs its own IT department, and none needs one that only works through incidents. We take over operations – entirely, or in the areas meant to relieve your team.
Two models
Full operations. You have no IT staff of your own, or do not want to build a team. We take on planning, operations and development, with named contacts and agreed response times.
Co-managed. You have an IT team tied up in day-to-day work. We take on defined areas – security monitoring, backup or running the virtualisation platform, for instance – and your team focuses on what it knows best. This model has run for years at several of our clients.
What we run
Infrastructure and virtualisation, networks and firewalls, backup with tested recovery, endpoint management, security monitoring with SIEM, monitoring with Zabbix, mail and collaboration.
Individual applications where needed: Nextcloud, Odoo, document management with ecoDMS, automation with n8n.
What that looks like day to day
Round-the-clock monitoring does not mean round-the-clock standby – we tell you plainly which response times we can hold at which hours. With four people and selected partners, that is an honest commitment rather than a promise that fails when it matters.
What we commit to is in the contract: availability, response time, reporting. What we cannot commit to, we say in advance.
Our satisfaction guarantee
If you are not satisfied with an engagement, we will work closely with you to resolve it: we address your feedback within three to five business days and implement corrective measures at no additional cost until the outcome is right.